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Más de 3 Meses Más de 6 Meses Todos
Positiva (4 ó 5) 5 11 259
Neutral (3) 1 1 10
Negativa (1 ó 2) 0 0 22
Total de Comentarios 6 12 291
Calificación 4.5 Star Review
4.67
4.5 Star Review
4.67
4.5 Star Review
4.36
Dirección: 7101-C Wimsatt Road
Springfield, 22151 - US
Sitio Web: http://www.poolcenter.com
Horas de Oficina: Mon-Sat 8-6pm
Teléfono de Ventas: 877-766-5287
Atención al Cliente: 703-778-2580
Email de Ventas: products@poolcenter.com
Atención al Cliente: comments@poolcenter.com

POOLCENTER

http://www.poolcenter.com

Con PriceGrabber desde 06/11/07


Ordenar Reseñas por: Fecha Calificación
Fecha de Reseña: 10/02/10
ges de unknown
Miembro Desde:
28/01/10

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See above comment. If the online reviews I read about customer service then I will be a life time customer. Calificación
5 Star Review
 
Fecha de Reseña: 08/02/10
lakrman de CA
Miembro Desde:
03/07/05

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Very good website Calificación
5 Star Review
 
Fecha de Reseña: 26/01/10
gilliam1987 de unknown
Miembro Desde:
31/05/08

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I haven't received one of the items and it was indicated shipped on the Packing slip. I package I received with the balance of the order weighed 1 pound the missing part weigh's 12 pounds. I have emailed and called and still don't knoe the status of the part. i am trusting that this will be resloved soon because I am placing another order. Please contact me regarding my missing part. HG Calificación
3 Star Review
 
Fecha de Reseña: 12/01/10
beratta de unknown
Miembro Desde:
27/12/09

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SHIPPING A LITTLE HIGH..... Calificación
5 Star Review
 
Fecha de Reseña: 31/12/09
harleygrandma2 de unknown
Miembro Desde:
15/12/09

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Rated excellent, but haven't gotten order yet. Will know better after order is delivered Calificación
5 Star Review
 
Fecha de Reseña: 22/12/09
adschurr de unknown
Miembro Desde:
22/07/08

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The ordering process was quick. Mostly, I appreciate that you have these products available for my old filter. Calificación
5 Star Review
 
Fecha de Reseña: 01/12/09
enoughis8 de unknown
Miembro Desde:
15/05/08

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I have ordered before and no problems Calificación
5 Star Review
 
Fecha de Reseña: 09/11/09
dlash de unknown
Miembro Desde:
29/04/08

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Easy. Good prices. Calificación
5 Star Review
 
Fecha de Reseña: 29/09/09
jw de unknown
Miembro Desde:
13/09/09

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so good... Calificación
4 Star Review
 
Fecha de Reseña: 28/09/09
debbiebrennan de unknown
Miembro Desde:
12/09/09

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Cant give excellant until I receive the merchandise. Calificación
4 Star Review
 
Fecha de Reseña: 19/09/09
marmino de unknown
Miembro Desde:
03/09/09

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Waiting to see how the pool cover is once it arrives and how quickly it's shipped. Calificación
5 Star Review
 
Fecha de Reseña: 16/09/09
KristinMoyer de VA
Miembro Desde:
16/09/09

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We have used this company several times. On our last order we ordered what we thought was a complete set, but the labeling by the manufacturer was confusing, so we only got part of what we needed for the repair. Faviola at Poolcenter quickly sent us the missing part (the same day as my phone call) and credited us with all shipping costs. I think this company goes beyond and above normal criteria for providing customer satisfaction, and I look forward to further business with them. Calificación
5 Star Review
 
Fecha de Reseña: 04/09/09
dgluna48 de unknown
Miembro Desde:
04/09/09

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I ordered 14 pool pop up heads, there was an issue, as no one had that many in stock. Pool centers Customer Care Manager Faviola Teel-Bishop helped me out tremendously in this matter, she made several calls, and thanks to her 14 heads were shipped to my home. I appreciated most of all her continued up-dates on my order status. I could not be more pleased with dealing with PoolCenter.com Calificación
5 Star Review
 
Fecha de Reseña: 03/09/09
canuck01 de unknown
Miembro Desde:
18/08/09

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Looking forward to a smooth transaction. Hope to receive my purchase in a timely fashion. Calificación
4 Star Review
 
Fecha de Reseña: 03/09/09
lavinEllen de unknown
Miembro Desde:
18/08/09

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liked site and merchandise Calificación
5 Star Review
 
Fecha de Reseña: 29/08/09
cteeter de unknown
Miembro Desde:
18/01/09

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I had one bad product experience with this vendor in the past. They quickly resolved the problem. Since that time I have again ordered from them several times. Each of the subsequent order has been easy and simple. There is one change I would like to request. Do NOT require a signature before delivery. Like many others, either no one is home or those that are are asleep and do not wake for the delivery. The signature accomplishes nothing except delivery delay. It certainly does not make it more secure as the notice of a missed delivery is just signed and left hanging on the door for anyone to see.
Retailer Response (02/09/09): Thank you for your genuine comment. We also appreciate your input on the signature upon delivery. To be honest, our account is defaulted to leave ALL packages without a signature unless it is being shipped via truckline. UPS has their own policy, which over-rides our default setting, when they have high claims in the area. I am very sorry if they requested a signature before delivery. But I hope you understand now as to why they have. Thank you for your loyalty and we hope you are enjoying your summer.
Calificación
3 Star Review
 
Fecha de Reseña: 20/08/09
charlynngraham de unknown
Miembro Desde:
04/08/09

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I haven't seen the product yet, so I'll know more about my satisfaction once I see it.
Retailer Response (02/09/09): Please let us know once you receive it! If there you have any problems, questions or concerns, we are here to assist. You can contact me personally, Faviola, Customer Care Manager, 877-766-5287. Thank you.
Calificación
4 Star Review
 
Fecha de Reseña: 20/08/09
mpbaci de unknown
Miembro Desde:
04/08/09

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so far good
Retailer Response (02/09/09): Wonderful! Thank you for placing an order with us. We appreciate you and your business. If you need anything, we are here. 877-766-5287 - You can ask for me, Faviola, Customer Care Manager or any of our friendly staff will be more than happy to assist you.
Calificación
4 Star Review
 
Fecha de Reseña: 11/08/09
goulou de unknown
Miembro Desde:
26/07/09

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At this piont so far not sure!!!
Retailer Response (02/09/09): At Poolcenter.com we strive for excellence and are committed to our customers. Please respond on here or contact us to let us know how your experience was. 877-766-5287. We would appreciate any feedback. Thank you for your time.
Calificación
4 Star Review
 
Fecha de Reseña: 11/08/09
shopn de unknown
Miembro Desde:
26/07/09

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Promotional code previously email to me was not applied even though it indicated it was "accepted". It was 10OFF.
Retailer Response (02/09/09): That is strange indeed. Thank you for informing us about a potential problem. Our IT Dept is looking into it now. If you did not receive the discount, please give me a call, so that I may refund it. 877-766-5287 - Faviola, Customer Care Manager. Thank you for your time and input.
Calificación
4 Star Review
 
Fecha de Reseña: 10/08/09
scorky de unknown
Miembro Desde:
28/06/08

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Pleased so far. This is a return shopping visit.
Retailer Response (02/09/09): Welcome back! Glad to see you again. Please let us know if you need anything. 877-766-5287. Faviola, Customer Care Manager.
Calificación
5 Star Review
 
Fecha de Reseña: 26/07/09
SuperiorDASHNJ de unknown
Miembro Desde:
10/07/09

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Quick & Easy
Retailer Response (02/09/09): Thank you for taking the time to write something positive. We hope to see you again.
Calificación
4 Star Review
 
Fecha de Reseña: 12/07/09
drzzzz de NE
Miembro Desde:
02/06/03

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Poorly designed shopping system. Hard to get to what you're looking for and cart loses things you've ordered. But once you jump through the hoops several times, the company is honest and delivers as ordered. I will continue to do business with them.
Retailer Response (02/09/09): We are truly sorry to hear about your experience. You might have made this purchase when we were migrating to a new basket. There were some glitches in the system then. Please give me a call, so that we may talk about this further. I would like to offer you something. Thank you for also stating that we are honest and that we deliver as ordered. We truly care and are very empathetic/sympathetic. Trust that we just want all of you happy. I hope to hear from you. 877-766-5287, Faviola.
Calificación
4 Star Review
 
Fecha de Reseña: 09/07/09
JOJO723 de unknown
Miembro Desde:
23/06/09

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SO FAR THIS MERCHANT HAS THE BEST PRICES AND HOPEFULLY THE BEST PRODUCT. THIS PRODUCT IS REPLACING AN OLDER PRODUCT OF THE SAME. WOULD LIKE TO SEE FREE SHIPPING OR COUPONS OFFERED, BUT I REALLY CANT COMPLAIN THEIR PRICES ARE THE CHEAPEST ANYWHERE. THANK YOU FOR THAT!!!:O)
Retailer Response (02/09/09): Thank you for your kind comments. You mentioned you would like coupons, etc. Have you signed up for our newsletter? There are promotional codes sent daily. 877-766-5287 - my name is Faviola. Please give me a call and I will get you signed up.
Calificación
5 Star Review
 
Fecha de Reseña: 06/07/09
ray.kuehner de unknown
Miembro Desde:
20/06/09

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Excellent!
Retailer Response (02/09/09): Thank you! We look forward to having you as a returning/loyal customer.
Calificación
5 Star Review
 
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